Six and a half years ago I started a company that would become my first success. In less than two years, it allowed me to support my family without any other income.
The business was a simple meal planner called Paleo Plan. It was my 6th attempt at an online business. After several years of fizzled ideas and false peaks I had finally quit my job and truly become my own boss.
Note from Chase: This is an article from a Jason Glaspey, a guy I’ve taken a lot of great business advice from over the years. When Jason talks I listen, and this sincere story from him is no exception. Enjoy!
When I started Paleo Plan I was in the shadow of one of those fizzled ideas. After 18 months on that project we still hadn’t shipped, failing to earn even a dollar of revenue.
With that failure fresh in mind I decided I’d try to build Paleo Plan in just three weeks. I did it.
All in, I spent under $1500 to get it going. Unlike the other projects, this one stuck. We got traction, we learned from our audience, we made improvements and, 5 years later I felt tremendous pride and confidence, knowing we’d helped thousands of people improve their health.
That was last year. I was at the helm of my first successful company, and I was getting anxious to start something new. I love to build far more than maintain, and the majority of big problems that I was good at solving had been solved.
So I sold a majority ownership in Paleo Plan and stepped back to invest more time in my next project. I wanted to prove to myself that my previous success wasn’t a fluke or merely an issue of good timing, to see if I could build another successful company from scratch.
When I launched Paleo Plan I didn’t feel tremendous fear or anxiety because it cost so little in time and resources to start it. I’d already failed on several other attempts, so that didn’t scare me. I also was running it as a side project for the first year before it grew to a point that it demanded I treat it like a real venture. In many ways, with that company, I was able to escape the internal demons that can paralyze many entrepreneurs. I had landed on my feet with a functioning company—never giving those demons a chance to tell me I was a failure.
So, last June, when I first vocalized what would come next, I had all the confidence in the world. My new venture—I called it Factory, the name stuck—was obviously going to take more time and capital to get going than my previous company. I knew that going into it, and I was prepared to put out the money to move us forward anyway. We were starting a digital publishing company, and I was convinced we had the right team, the right products, and the right strategy to make things people loved enough to pay for. I even knew how we’d get loads of traffic. It seemed all I had to do was make a few ebooks and everything would start falling into place.
By the way, a couple key differences this time were, 1. my family was already relying on me to be the bread winner, so I wouldn’t have 18 months to see if this would work and I could earn a full income. And 2. I was bootstrapping the company with my own savings, paying salaries, invoices and contractors from my own coffers. Despite this severely increased risk, I had so much confidence from my previous success that I just plowed forward.
But it didn’t quite work out the way I imagined it.
Our first book was a few weeks late. Not a big deal. I was prepared for that to happen. But then we launched and some partners I was sure would be on board with promoting it were a little hard to convince.
It was my first product under this new company and I didn’t have any sales numbers to back up my assertions. The relationships I was counting on were new as well, so despite my previous success they weren’t rushing at the chance to partner with me. At Paleo Plan, it was a totally different market and a totally different type of product, so even though the practices of selling digital content were the same, I had to start all over again with convincing people to trust me (or even just answer my emails).
Soon, we had some issues with our second author, and we had to painfully decide to end that relationship and start from scratch without her. Not a huge financial loss, but it cost us time and a bit of our momentum, as well as some optimism. We were now 2 months behind on our second project.
We’d also made a few small tweaks to our business plan as we went along, which is normal. Our biggest change, however, came when we decided to focus early efforts on one core demographic, building a marketplace just for them, selling both our own content and others’. I still believe it was the right decision, but it meant another 2-3 months before we were in a position to make any revenue progress… which is pretty damn scary when you’re already months behind in revenue and paying for every idea out of your own pocket.
Our first product was selling well, but we were so far from paying our bills that, at times, I became overwhelmed with this fear: I had made a huge mistake. “Our savings account will be diminished. None of these ideas, nothing we’re trying will work.” It wasn’t just a sense of responsibility, it was sharp moments of complete paralyzation based in fear.
Soon, I found myself dreading the office, or worse, almost purposefully not getting anything done when I was at my desk. I found myself actively hoping an email would come in so I would have something to respond to, some urgent but unimportant task to do instead of the things that I knew I should be working on. I’d get wrapped up in Quora posts for an hour or more as I educated myself on all kinds of inane information. I didn’t immediately recognize it, but I had slipped into a type of fear-based depression. And at the end of each day, I’d be completely dejected and disappointed in myself as I walked downstairs to see my family, trying not to let them see how much I felt like a failure.
Then I got a tiny glimmer of hope… and it was huge.
I talked to my wife about how I was feeling. She was patient, listened to me and I was incredibly thankful for how understanding she was. She didn’t make me feel bad or add to my stress, she simply asked what she could do and reminded me that she supported me. It didn’t conquer the fears, but it was a huge help.
Then something weird happened. Sitting on my couch one night I had an idea. Nothing big, just a thought that might help us grow in a tiny little way. It wasn’t much at all, but it had an energy to it, like it was somehow refreshing my attitude. It reminded me that I wasn’t a failure, that I had good ideas, that we were going to put some great things in a lot of people’s hands. It reminded me that I could be optimistic… I just had to be patient.
That small moment with an even smaller idea made a monumental impact on my attitude moving forward. I came out of my funk and I haven’t looked back since. I never would have guessed that it would have made such an impact, but I’m thankful it did.
The idea, by the way, was that in addition to making products to sell, we should also invest in making products that would be free. A tiny idea, nothing important, but it shifted my thinking. It was a way we could show we were in it for the long haul, that we were committed to doing good work. We knew our content was so damn good that we could afford to give some away. That was the company I wanted to build, and this simple little idea reinvigorated my vision. Confidence in the other products resurfaced, I set the fear aside (and the Quora threads) and got back to work.
Don’t be afraid of fear. Acknowledge it and move on.
My biggest takeaway, especially for you Fizzlers out there, is that it’s okay to be scared. It’s okay to occasionally have doubts. We’re pioneers forging new roads and trying new things, and we’re proving to ourselves and everyone else that we have what it takes. Even with success in my past, starting a company continues to strong-arm me into more vulnerability, uncertainty and fear than almost anything else I’ve experienced.
After the success of my first company, I never expected to be afraid again. I thought I was beyond it, I thought I’d just roll right into another success. It wasn’t just cockiness. I trusted myself more after that success. However, the playing field leveled very fast when things weren’t going how I expected, and I became just another player in the game.
I now more fully respect the job of being an entrepreneur. It’s like the ocean — you don’t just run into pounding surf willy-nilly. The same is true with what you’re trying to build… the waves will come. Don’t lose heart.
If the fear, uncertainty and doubt come charging in on you, I can only say this:
- Allow things to take time.
- Allow yourself to make changes, big and small, to your business plan.
- You’re not alone.
- In the end, the only thing that assures failure is if you start to believe it enough to quit.
Please, if you read this and find any of it useful, let me know in the comments below. I’d love to hear if my struggle helped you.
“After the success of my first company, I never expected to be afraid again.” ~ @jasonglaspey http://t.co/MPFwSfZ0vQ pic.twitter.com/l93LPtEqAA
— Fizzle (@Fizzle) February 25, 2015
Jason Glaspey is the founder of Factory, a publisher designed for independents and the digital age. He’s currently building The Startup Library, a digital library for startups and the entrepreneurs that make them happen.
Image above adapted from Francisco de Goya y Lucientes, 1815.
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Thank you Jason for this! I’ve absolutely found myself in that position in the past – “working” without working because I didn’t realize there was a bigger mental barrier in the way. Amazing how a fresh new idea can clear the clouds!
Thank you for sharing – I am excited to watch the Factory grow!
Great Article Jason, recognize a lot in it.
Although I just started 327 days ago.
Writing one article each day on how to create an awesome life and awesomize others. We need a lot of awesome people to revive the world. We only have 2% of the world population having a positive mindset. We need to raise it to 4%.
That’s my goal.
I just send an email to Factory for some help. Hope we will take the world further than we could ever imagine. Paul – Treasure hunter & Awesomizer & Speaker & Author
Got your email, I’ll follow up with you there :)
Definitely needed to read this today. Reminds me of something our pastor said a few weeks ago: “You have no idea what hangs in the balance of your decision to embrace the burden God has placed on your heart.”–Andy Stanley. He’s right. And so I will keep moving forward.
That’s an amazing quote Chantel, thanks for sharing it.
It’s nice to know that successful entrepreneurs are still human with fears/doubts like everyone else. It’s been fun following what you’re doing with Factory.
My wife is probably my strongest support system, and I don’t think she even realizes it. I’m going to take the time to tell her that tonight. Thank you for reminding me!
Awesome. Please do share with her all the ways she helps you. You might do well to write her a little letter today, and give yourself a chance to explore the ways she supports you that are easy for you to miss.
Done and done. She really appreciated it. Thanks :)
It will always be scary, but you are right on point; Let time be your ally, 2) Make changes, nothing is set great companies are fluid, 3) Keep pushing forward.
Thanks, great post.
Thanks Jason. I am two months in to my consulting practice with no clients yet. Feeling pretty scared at times. Your article was a nice reassurance.
Don’t lose heart Michael. One thing that is true with all ventures is that they’re hard and they take time. Keep hustling. Know it’s a path to that’s worth it. Pivot when you need to pivot. Seek advice everywhere. Throw half of it away. Listen to yourself but question yourself too. And focus on the end-game, whatever that is. Know that everything between here and there is a learning experience and not a dead end. There are no dead ends if you don’t give up on the end game.
Jason, I’m super excited to learn about Factory. I don’t think I’m ready yet, but I’m building momentum with a similar “I’m going to do this new thing” thing, 52permissionslips.com, I had the idea for content designed into products before I started the site last month. I thought I might be biting off more than I can chew (again…bad habit) but then (like you) a small idea came to me that changed everything: I have permission to let this unfold & I will find what I need when I need it. So I’m glad you found the patience required, and also that I’m a Fizzler, because now that I’ve read about Factory, I realize I was right! You might be the answer I need to create what I envision 52 Permission Slips will sell. Thank you for sharing your story. The authentic expression of successful people is really inspiring. I will be in touch.
Sounds great, Faith. Please keep in touch as you continue moving forward. And you probably did bite off a lot. You kind of have to :)
Yeah, this. The problem with this is that you have to learn what to move on and what to ignore.
Once you have permission to change, it’s hard not to become a tweaker, willing to change instantly.
Yes Jason, this helped me. I’m in exactly one of those moments now. Having poured everything I have into something for the last two years, I’m having to accept that it’s not quite working and I need to change it. Fear looms large. Doubt too. This stuff is so messy when you get into the detail of it. Part of the difficulty for me right now is letting go of the thing enough to admit that it needs to change.
So, a story of someone (especially a successful someone) having been exactly where I am now and come through it, still growing and still building, is exactly what I needed to hear. Actually, you could have written this for me. I owe you one.
Ah man, so glad to hear it’s helped you. One thing that I hold on to dearly is the idea that this is not a one-and-done thing. You’re an entrepreneur and that isn’t defined by the current success you’re experiencing. And the goal isn’t for “just this one thing to work out awesome.” There will be twists and turns and pivots and changes and renewed attempts… you just have to keep going. keep moving.
Never hold so tightly to one idea because who knows what part of it you need to change for it to grow. The success of any one idea is *not* bigger than you succeeding over the next couple of decades :)
Thank you Jason for shining a light on part of the path ahead. Means the world. Cheers.
More great advice from Mr. Glaspey. I can’t seem to get enough personal stories of other entrepreneurs. The more I hear, the more I learn to trust the fear and don’t dread it. I’ve kind of taught myself that if I’m feeling comfortable, I’m not creating anything new. More drinks at the Elks club are definitely in order.
Drinks at the Elk’s lodge is where most of my good ideas come from :)
Good post. It’s funny that no matter what real business knowledge or experience you have, patience is the one that can kick your ass. Q: When you are tweaking your business plan, what format are you working with? A lean canvas? Something more robust at this stage?
You give me too much credit. It may be a poor decision, but for the most part, when tweaking I just use my gut and keep communicating the vision to the team. The vision will change, even in memory, but I’ve found that can be a good thing. For the most part, our goal is to create great online products (mostly ebooks). The big tweaks tend to be in specific implementations not in what we’d write on a business plan. sometimes that is.
That’s the answer I was hoping for. I didn’t want to find out you were using some template that would make my eyes and brain bleed.
This is really a innovative post! even me trying to find out different opportunities but always failed at same time. Now looking for little more advance lets see if it work. Really a great post sir!
http://www.logoslice.com/
Hi Jason, after reading your email I realized how successful I was in the past with 5 websites I created but closed all of them because of lack of support! Because of this article I’m retooling for the next project with confidence, zest, and patience. Sent you an emai. Do you consult?
Jeffery,
I’ve replied to two of your emails, yet I’m not sure you’re getting them. Can you check your spam filter?
Thanks Jason! .. I’ve checked all email accounts and can’t find an email from you. Did you send to [email protected] ? Most people misspell my 1st name. Thanks again.
Jason, thanks
for the heartwarming post! After reading it, I just have a quick question on
goals. There are so many schools of thought out there and even courses on goal
setting. Many teach us to think big and have a really exciting vision. I
mean, to write a sentence, that’s really uninspiring. But to build or write something
that can impact the lives of millions of people, now that’s exciting. The
problem with that is that kind of vision would not be easy to achieve. If it
was easy, everyone would have done it in the first place. And when things don’t
go your way, and you see the sharp difference between reality and goal/vision, you
get the very opposite of that initial excitement or confidence, which is the
fear-based depression that you’ve described.
On the other end, I’ve come across
many people, especially practitioners, who talk more about setting small goals and
it was interesting to me that you talked about a tiny idea, nothing important, that
shifted your thinking. And you described it as “tiny”. So given your past experience,
I’m wondering what’s your take now on goals? How do you view your big business
vision and the tiny idea that you had? Do you think we should set big goals or
small goals or it’s more complicated than that? Thanks, and looking forward to seeing
what you have for the Startup Library!
I think I have a very different approach to goals than most people. My goal isn’t to run a big company. It’s not to make $X amount of money. It’s not to be written up in X website. My goals are to work on what I want, when I want, with whom I want. That’s it.
I can’t imagine not building online businesses, even if I was to somehow become crazy wealthy, there’s a part of me that loves doing what I do. However, for me, my goal is to have the freedom to choose on what and with whom I work. So, I see the companies I run as a means to an end, not the end itself.
Don’t get me wrong. I love the companies I’m working on, and I put everything I have into them. They’re not irrelevant. But I know that Factory isn’t my goal. Factory isn’t my life’s work. Someday I’ll move on and that’s part of the plan.
My goal is to spend as much time as I need with my family and friends while also having the ability to work on problems that are interesting to me and that can have a positive impact on those that encounter them. This way of goal setting allows me to be much more fluid and to pivot and shift how a company works, and where it’s headed without too much issue. However, as I wrote about in this post, that doesn’t diminish fear of failure.
Does that make sense?
Yeah, that
makes sense, you have clarity on what you really want without being trapped by
the means. I also like the part that it doesn’t diminish fear J Thanks for sharing, Jason!
This is exactly what I needed to read this morning. As an adult performer and entrepreneur, I feel the fear and doubt in full blast sometimes when I worry about being too “edgy” or “taboo.” Thank you. I’ll hold onto my tiny glimmer of hope.
Nice for my blog http://www.guruofmovie.com/
“Sitting on my couch one night I had an idea…” I love those moments. Well, thanks for the inspiration.
Jason, this was a great article. It was a helpful and inspiring reminder that all of us are hit with fears and doubts at times. (Except maybe those who don’t risk or try anything new). By sharing this it helped me realize that going through these mental barriers is something other entrepreneurs experience too. And that we can all work through it. Thanks!
Hi Jason,
This is great… and I love the title :)
Just the kind of post I needed to read. I spend most of my days running my current company and then spend every spare moment I can working on everything around my new site and podcast. It’s slow going because I can’t dedicate every waking hour to it, so #1 is big for me. Funny I preach this to other people all the time—it’s not a sprint, it’s a marathon—but good to read it here. Allow things to take time.
Thank you!
Thanks Jason! Your story is inspiring. Anyway, I visited Factory, but the Contact page is broken. You might want to fix it. All the best for you!
Just finding this now – but now is when I needed it.
I’ve started two successful businesses and then started working for someone else just to clear my head & get a break, generate new ideas & plans, and learn. Now that I’ve done that stuff I’m mentally ready to go back and do my own thing.
But I’m not emotionally ready at all. I don’t know why – I just “fear & loathe” the idea of starting over. But I want to do it … and that conflict is difficult to handle. I don’t know what prevents me from making the leap other than the overwhelming feeling of “I just don’t have the energy!”
Great read & one I desperately needed. Thanks for that.