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How The Hospitality Mindset Revolutionized My Business (FS066)

See that building up there? That’s the architecture of one of the best restaurants in the world. It’s family run, and this family’s perspective on business is contagious and jarring.

They are the Canlis family. Their restaurant is called Canlis. It’s in Seattle, and on a recent trip I got to spend a little time with Mark Canlis, who runs the restaurant with his brother Brian.

Listen, here’s the thing; the way this family thinks about their business, their perspective after 60+ years of serving people at an insane level of quality, has shaken stuff up for me.

The way they tell their stories, the things they choose to invest time and money into, their “reasons why,” have changed the way I look at my own story, my own investments, my own reasons. These changes are adding up to a much bigger, much more human, much more vital vision of what my business is.

So I recorded a short conversation with Mark about how his family looks at their business and couched that in this episode of the show with some commentary from us here at Fizzle. Enjoy!

Listen to the episode:

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““Trust is to a relationship as the dollar is to the economy.””


Show Notes

Staff Meals: Canlis on Vimeo Here’s a great video providing a view into the world of this restaurant. The guy doing most of the talking is Mark, who I talk to on this episode.

Canlis | Seattle Fine Dining Canlis “Our goal is to create the best dining experience possible — a vision, a shared commitment that has been passed down for three generations. Executing this vision is the reason guests trust us with the most important evenings of their lives.”

Canlisland This is the site he mentions at the end.



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