How to Track Email Signups in Google Analytics

Written by Chase Reeves

Tracking email signups in Google Analytics is easy to set up. Follow this guide and you’ll be tracking your signups in just a few minutes.

It’s terrible when there’s activity on your site that you’re BLIND to. What pages are people using? What calls to action are effective? Etc.

So in this post I’m going to show you exactly how to setup one of the most important pieces of data you can track.

An email conversion is one of the most important events that can happen on your website because it turns visitors into relationships.

Yet, surprisingly, so many indie businesses aren’t tracking email signups in Google Analytics!

Tracking email signups in Google Analytics is critical for understanding what pages on our site are EFFECTIVE at converting visitors to email subscribers.

And luckily, it’s a pretty easy thing to setup. So here’s what I’m going to walk you through:

  1. Create a “Thank You for Subscribing” page on your website.
  2. Tell your email marketing provider to redirect new subscribers to this new “Thank You” page. (I’ll show you how to do this for MailChimp and ConvertKit below.)
  3. Tell Google Analytics to track visits to this “Thank You” page as Goals.

Other Reasons to Track Email Signups

Why else would you want to track email signups in Google Analytics? Can’t you just find out how many signups you have through your email marketing tool?

Most email marketing tools (like ConvertKit or MailChimp, etc.) will show you how many signups you receive. But, if you track your signups in Google Analytics, you’ll be able to do much more, like:

  • Easily switch email providers, without losing all your conversion and signup data. Most online businesses end up using more than one email service over the years, and this is a big benefit to tracking in Google Analytics.
  • Assign a goal “value” to an email signup, so you can tell which pages are worth the most on your site.
  • Feed your signup and conversion data to a reporting dashboard, where you can see all your important metrics in one place

Don’t worry about those advanced features just yet. The first step is simply to start tracking your email signups.

If you don’t already have Google Analytics installed, you can read this or watch this to do that now.

OK, let’s get started. Follow these steps to setup email signup tracking in GA:


1. Create a “Thank You” page on your website

This will be the page that every new subscriber will see as soon as they subscribe on your website.

When a new person subscribes, let’s send them to a custom page on your website instead of a generic page from your email provider.

Here’s the three things to do in this step:

  1. Create a new page on your website.
  2. Give it a URL you’ll remember like /thanks or /subscribe-success.
  3. Add content to this page suitable for a new subscriber. You’ll see ours, for example, if you signup for any of our free guides. (Note: you can come back later and spend some quality time on this.)

Helpful links for this step:

  • Here’s a great article on what content you can put on your thank you page.

2. Set a custom “Thank You” URL in your email provider

Now we need to tell our email marketing tool to send each new subscriber to our brand new “Thank You” page.

Below I’ll show you how to do this in both MailChimp and ConvertKit.

Custom Thank You Page in Mailchimp:

In MailChimp navigate to your list and then click 'Signup Forms'
In MailChimp navigate to your list and then click ‘Signup Forms'”

Select 'General Forms'
Select ‘General Forms’

From the drop-down, select 'Confirmation thank you page'
From the drop-down, select ‘Confirmation thank you page’

Enter the URL of your thank you page and click 'Save'
Enter the URL of your thank you page and click ‘Save’

Custom Thank You Page in ConvertKit:

Navigate to the form you want to set a 'Thank You' page for
Navigate to the form you want to set a ‘Thank You’ page for

Click 'Settings'
Click ‘Settings’

Select 'Redirect to another page', enter your 'Thank You' page URL and click 'Save Form'
Select ‘Redirect to another page’, enter your ‘Thank You’ page URL and click ‘Save Form’


Tell Google Analytics to track visits to this “Thank You” page as Goals

Every time someone visits this thank you page Google Analytics will count that as a goal. You just gained a new relationship!
In Google Analytics navigate to Conversions -- Goals, then click 'Set up goals'
In Google Analytics navigate to Conversions — Goals, then click ‘Set up goals’

Click '+ New Goal'
Click ‘+ New Goal’

Choose 'Custom' then click 'Continue'
Choose ‘Custom’ then click ‘Continue’

Name your goal, choose 'Destination' and then click 'Continue'.
Name your goal, choose ‘Destination’ and then click ‘Continue’. What we’re doing here is telling Google Analytics to count a goal every time a visitor goes to a specific webpage — our “Thank You For Subscribing” page.

Enter your 'Thank You' page URL into the 'Destination' field. Turn on 'Value' and enter a '1' in the Value field. Click 'Save'.
Enter your ‘Thank You’ page URL into the ‘Destination’ field. Turn on ‘Value’ and enter ‘1’ in

Success!
Success!


Now you’re tracking email signups in Google Analytics!

In the weeks to come Google Analytics will be tracking any new email signups as goal conversions.
  • Now you’ll be able to tell — WITH DATA! —  which pages are the most effective at causing conversions on your site.
  • You’ll also be able to make important strategy decisions based on your new data.
  • These are the kinds of strategy decisions we’ll be teaching you how to do in the Website Tuneup Course, but if you’re experienced on the web already this data will help you come up with new strategies on your own!

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I’ve taken a lot of courses and been involved in several paid communities since I started my business, but I’ve never ever felt like anyone CARED as much about seeing my reach my goals as the Fizzle Team. They show up for me as much as I show up for myself. Thank you SO much, you guys!

Claire Pelletreau
ClairePells.com

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